How to access ARGUS Enterprise
Use Altus Group’s official access and support channels for ARGUS® Enterprise. Your account administrator or Altus can confirm which product, deployment and software access your agreement includes. A download link alone does not grant a right to use the software.
Start with the official ARGUS Enterprise downloads page, Altus login or your organization’s existing access portal. Follow the installation or access instructions for your deployment; do not assume a guide for a different version applies.
This guide is published by Moraine, an independent underwriting and diligence software provider. It does not distribute ARGUS software or arrange ARGUS licenses.
Confirm the product and deployment first
Altus offers ARGUS Enterprise through the ARGUS Intelligence Platform. Access, installation requirements and support depend on the product, deployment and agreement your organization uses.
Before installing or changing versions, ask your administrator:
- Which product and deployment is approved for my account?
- Is my access active, and where should I sign in?
- Which version should I use to exchange models with the team?
- What are the supported operating system and deployment requirements?
- Are there current support or migration deadlines for this deployment?
Check Altus’s platform updates for current notices. Do not infer continued support or upgrade rights from the availability of an installer.
Ways to request authorized access
Through your employer
If your firm uses ARGUS, contact its administrator or IT team. They can confirm your entitlement and provide the approved access method, whether that involves a managed device, a hosted environment or another deployment.
Through Altus sales
For a new subscription or evaluation, contact Altus. Ask about the products, evaluation options and permitted uses available to you. Trial availability, duration and terms should come from Altus; do not assume access includes commercial use.
Altus describes tiered, asset-based subscriptions and pricing on request. Obtain a written quote instead of budgeting from historical per-seat figures.
Through a university or training provider
Ask your institution or training provider whether its program includes authorized software access, who qualifies, how long access lasts and which uses are allowed. Educational enrollment or a training purchase should not be assumed to grant unrestricted commercial use.
Public tutorials can teach concepts, but they are not software licenses. Confirm any hands-on access separately.
Before downloading or installing
Use the download or access instructions supplied by Altus or your administrator. For a deployment that requires an installer:
- Confirm the approved version and supported system requirements.
- Use the official source supplied for your account.
- Follow the installation guide for that deployment, including any IT-managed steps.
- Coordinate updates with teammates and counterparties who exchange model files.
- Open an approved test model and verify access before using the installation for a live assignment.
Avoid unofficial installers and shared activation credentials. They can create security and licensing problems, and they are not a reliable way to obtain support.
Troubleshooting access
Record the exact error message, product version and deployment, then contact your administrator or Altus support.
| Symptom | What to check |
|---|---|
| Sign-in or entitlement error | Whether the account has been provisioned for the correct product and environment |
| Installer or operating-system error | The current system requirements and installation guide for that version |
| A model will not open | The file type, source version and supported exchange workflow |
| Hosted or managed-device issue | The organization’s approved deployment instructions and IT configuration |
Use the support procedure for your actual deployment before changing activation settings or altering a managed installation.
If you received reports rather than a model
An Excel report package is different from a native ARGUS model file. It may contain cash flows, rent rolls and schedules without every assumption needed to reproduce the original model.
Moraine can import supported ARGUS Enterprise Excel report packages that you are authorized to upload and process, producing a separate Moraine underwriting model for review. This does not grant rights under the source software agreement, establish native-file compatibility or guarantee matching calculations.
If you need the original model or a particular native deliverable, confirm the requirement with the sender and the relevant software provider. If you need to review an authorized report package, see Moraine’s Excel report-import workflow.
If your goal is acquisition underwriting
The software requirement follows the assignment. Confirm whether your lender, client or investment committee requires a particular model format or accepts reviewed spreadsheet reports.
Moraine supports office, retail and industrial acquisition underwriting and diligence. Teams can build a model from deal documents, run scenarios and sensitivities, inspect lease abstracts and compare financials with the underwriting. XLSX reports support spreadsheet review; they should not be assumed to satisfy a request for a native ARGUS file.
Evaluate any modeling tool on a representative deal, including the assumptions, recovery structures and deliverables your team needs. See our guides to commercial real estate underwriting and real estate financial modeling.